Refund & Return Policy

All sales are final.

Please review your order carefully before completing your purchase, as we do not accept returns, exchanges, or refunds for reasons including, but not limited to:

• Change of mind;
• Incorrect size selection;
• Preference or dissatisfaction with style, color, or fit;
• Accidental orders;
• Items purchased during promotions or sales.

Swimwear & Hygiene Policy

Due to hygiene and sanitary reasons, all swimwear sales are final.

We do not accept returns, exchanges, or refunds on swimwear products once an order has been placed.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

To process your request, please provide:

• Your order number;
• A description of the issue;
• Clear photographs showing the damage, defect, or incorrect item received.

Upon review and approval, we may, at our sole discretion:

• Provide a replacement item;
• Issue store credit;
• Issue a refund.

Order Changes & Cancellations

Once an order has been submitted, we cannot guarantee modifications or cancellations.

Please contact us immediately if you need assistance with a recently placed order.

Lost or Stolen Packages

We are not responsible for packages lost or stolen after delivery has been confirmed by the shipping carrier.

If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim.

Chargebacks

Customers are encouraged to contact our Customer Support team before initiating a chargeback or payment dispute.

We reserve the right to dispute chargebacks when proof of delivery, order fulfillment, or compliance with this policy is available.

Contact Us

If you have any questions regarding this policy, please contact our Customer Support team.

Policy Acceptance

By placing an order through our website, you acknowledge that you have read, understood, and agreed to this Refund & Return Policy.